Agent

VIET PRESTIGE TRAVEL – FEEDBACK FORM – ENGLISH MARKET

Dear Valued Guests,

We are delighted that you have chosen VIET PRESTIGE TRAVEL to be your travel partner, and hope that your journey to our destinations has been a memorable one.

To help us meet your demands and improve our services, we would be very thankful if you could take a few minutes to complete the below information form, which will gives us your impressions regarding various features and aspects of your trip.

Thank you very much!

I. ABOUT YOU

Gender: Male Female

II. OVERALL EXPERIENCE AND SATISFACTION

Ratings

III. YOUR SALES CONSULTANT AND BOOKING EXPERIENCES

Let us know if the sales consultants have done an excellent job or not.

1. Sales Consultant's Name

Mrs. Hoa Pham

Miss. Loan Vuong

Mr. Duc Tuan

Miss. Thao Nguyen

2. Your experiences with him/her

SIGHTSEEING

1. RATINGS

	Excellent	Good	Acceptable	Poor
Interesting and engaging itinerary
Unique of sites of interest
All sites listed on your itinerary were visited
Pace of your trip
Your favorite experience

2. Suggestions for addition/removal of any site

3. Additional comments

ACCOMMODATION

1. Hotel names (Please specify hotel name)

2. RATINGS

3. Who made your hotel selection?

Yourself Travel Agent Other

4. Overall Hotel Rating

Excellent 1 2 3 4 Poor

5. Which hotels are you likely to recommend? (Please state their names and the reasons you nominate them)

6. Which hotels are you unlikely to recommend? (Please state their names and the reasons)

YOUR TOUR GUIDES

Let our tour guides know if they have done a great job.

1. North (i.e Hanoi, Halong, Sapa)

Your guide's name

Comments

2. Center (i.e Hue, Danang, Hoian, Quy Nhon)

Your guide's name

Comments

3. South (i.e Nha Trang, Ho Chi Minh, Mekong)

Your guide's name

Comments

4. For your future trip to Vietnam, would you be interested to have a guide with specific knowledge traveling with you (Culture expert, journalist, professor, etc)?

Yes No

Additional comments

YOUR DINING EXPERIENCES

1. Overate dining rating (for the restaurant selection)

Excellent 1 2 3 4 Poor

2. Did your program include pre-arranged meals?

Yes No

Suggestions

3. Which restaurant are you likely to recommend? (Please state their names and reasons)

4. Which restaurant are you unlikely to recommend? (Please state their names and reasons)

TRANSPORTATION

1. How would you rate the transportation and driver?

a. North

Rating - North Transportation

b. Center ( i.e Hue, Danang, Hoian, Quy Nhon)

Rating - Central Transportation

c. South ( i.e Dalat, Ho Chi Minh, Phan Thiet)

Rating - Southern Transportation

Comments

2. For your future trip to Vietnam, would you like to travel to certain destinations in luxury vehicles (BMW, Mercedes):

Yes No

SIGHTSEEING

	Excellent	Good	Acceptable	Poor
Interesting and engaging itinerary
Uniqueness of the sites of interest
All sites listed on your itinerary were visited
Pace of the trip
Your favorite experience

ACCOMMODATION

1. Hotel names (Separate by commas)

2. RATINGS

Comments

3. Who made your hotel selection?

Yourself Travel Agent Other

YOUR TOUR GUIDES

Let our tour guides know if they have done a great job.

SIEM REAP

Your guide's name

Comments

YOUR DINING EXPERIENCES

1. Overate dining rating (for the restaurant selection)

Excellent 1 2 3 4 Poor

2. Did your program include pre-arranged meals?

Yes No

3. Which restaurant are you likely to recommend? (Please state their names and reasons)

TRANSPORTATION

Rating

You're done!

We thank you very much for your assistance and hope to welcome you again in many future adventures in Indochina

Holiday Packages FAQS

Viet Prestige Travel Channel

Our Agents

Sales Executive Team

[email protected]

Whatssap: +84789929889

Meet US At Travel Fairs

	Excellent	Good	Acceptable	Poor
Pre-trip information
Language
Knowledge
Efficiency
Friendliness
Behavior

	Excellent	Good	Acceptable	Poor
Pre-trip information
Language
Knowledge
Efficiency
Friendliness
Behavior

	Excellent	Good	Acceptable	Poor
Pre-trip information
Language
Knowledge
Efficiency
Friendliness
Behavior

	Excellent	Good	Acceptable	Poor
Pre-trip information
Language
Knowledge
Efficiency
Friendliness
Behavior

	Excellent	Good	Acceptable	Poor
Comfort
Cleanliness
Maintenance
Driving Skills
Punctuality
Driver's attitude

	Excellent	Good	Acceptable	Poor
Hanoi
Ha Long/Hai Phong
Sapa
Hue
Hoi An
Quy Nhon
Nha Trang
Phan Thiet
Ho Chi Minh
Can Tho
Other

	Excellent	Good	Acceptable	Poor
Sightseeing
Accommodation
Tour guide
Your dining experiences
Transportation

	Excellent	Good	Acceptable	Poor
Phnom Penh
Siem Reap
Sihanoukville
Battambang